Initiating a Return:
To begin your return process, please follow these steps:
- Contact our customer support team via email or WhatsApp.
- Provide your order number along with a brief reason for the return.
Return Shipping:
- Customers are responsible for the return shipping costs.
- We recommend using a reliable courier service with tracking to avoid any loss during transit.
Inspection Process:
- Once we receive your returned item, our quality control team will inspect it.
- You will be notified of the approval or rejection of your return within 5 business days of receipt.
Refund Policy:
- If your return is approved, we will initiate a refund to your original method of payment.
- Refunds typically take 7-10 business days to reflect in your account.
- Please note that original shipping charges are non-refundable.
Exchanges:
- Mr. Rangoli does not offer direct exchanges at this time.
- To exchange an item, please return the original product for a refund and place a new order.
Important Note:
Mr. Rangoli reserves the right to modify or update this return policy at any time. Any updates will be posted on our website. Continued use of our services signifies acceptance of the latest terms.